Return and exchange Period Not Satisfied? Sun Flare LED will assist with technical problems, replacements, and exchanges while our products are under warranty! For Refunds: Within 7 days of receiving products: Full refund After 7 days, refunds include a 15% restocking fee After 30 days, Sun Flare LED will not offer refunds but will still cover warranty issues. Non-returnable Items
- Items that have been cut, damaged or abused;
- Items that are missing accessories such as remote controls, cords;
- Personalized or costumed items;
- Clearance items are sold as is. No returns, refunds, or exchanges will be accepted for any clearance item.
- Clearance items are warranty for replacement only.
- Pack your return in the original shipping package, if possible.
- For proof of delivery, we recommend that you return items via UPS or insured USPS. Keep the tracking information if possible.